Check the charging accessories included with the sample before confirming an order.
Check the charging accessories included with the sample before confirming an order. AI-generated illustrative scene.

Identify the actual input

Request a clear image of the charging port and the model’s input specification. A connector shape alone does not establish charging speed or supported charger combinations. Confirm the instructions for the exact configuration being supplied.

Check the light, accessories and protective packaging together.
Check the light, accessories and protective packaging together. AI-generated illustrative scene.

Check what arrives in the box

List the cable type and length, whether a power adapter is included and any plug requirements for the destination. Do not let “USB rechargeable” substitute for a contents list. Accessories pictured in a catalogue may not be included in every quoted configuration.

Try the intended combination

Use the sample with the cable and power source specified for the product. Check connection fit, indicator behaviour and the supplier’s stated charging process. Follow instructions and avoid improvising with incompatible equipment.

Match the physical sample with its product information.
Match the physical sample with its product information. AI-generated illustrative scene.

Prevent avoidable support requests

Provide clear charging guidance in the customer’s language. Show the indicator meanings and included accessories on the product page. For bulk orders, approve the cable and manual together with the lamp, so later accessory substitutions can be reviewed.

Explore relevant products

Compare the available models and confirm specifications for the exact configuration.

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Related guide

Lighting RFQ checklist: the information that makes quotes comparable

Send a complete inquiry

Include the application, destination, model or reference, quantity and packaging requirements.